With both Engine and Powertrain coverage packages, the program coverages are tailored to increase F&I product penetration and drive customer loyalty and retention rates!
Category:Finance & Insurance
Bring your customers back to your dealership for repairs with a Certified Maintenance program! A Certified Maintenance program gives you the opportunity to double service visits with a plan 100 percent customized by you.
In our last blog, we discussed analyzing your dealership’s current state and how to boost your customer retention. A great way to keep people coming back is with personalized customer service and a strong service menu. But keeping people coming back with a complimentary maintenance program is one thing; what can you do to keep dealership service customers coming back after the complimentary stuff is gone?
Any franchise auto dealer worth their salt can quickly and easily tell you how many cars they’ve sold. We’ve all got that info readily available. But do you know how many of those customers were repeat buyers? You know your sales numbers, but do you know your automotive customer retention numbers?
We recently discussed the importance of replacing direct mail with an email welcome kit. Once you’ve welcomed your new customers with an engaging, interactive, and powerful message, the next step is to onboard them and start nurturing customer relationships.