Recent News
What Is DISC? Part II: DISC for Auto Dealerships
Performance Admin19
July
In Part I, we discussed DISC assessments and employee behavior. But how can you use DISC for auto dealerships?
What Is DISC? Part I: Achieving Success Through DISC Employee Behavior and Personality Assessments
Performance Admin05
July
Do you know about DISC employee behavior? Ever wonder why certain people are in certain roles? We’ve all been there: dealing with a salesperson who discusses all the technical specs of a new product but who fails to listen to the features the customer really wants. And surely most of us have worked with a manager who isn’t suited to directing a team.
Auto Dealership Service Customers — You Brought Them Back, Now What?
Performance Admin21
June
In our last blog, we discussed analyzing your dealership’s current state and how to boost your customer retention. A great way to keep people coming back is with personalized customer service and a strong service menu. But keeping people coming back with a complimentary maintenance program is one thing; what can you do to keep dealership service customers coming back after the complimentary stuff is gone?
