Services

F&I Training and Development

From servicing, to training, to the products we represent, our commitment to our clients drives everything we do. This commitment is why we get to know your business and then recommend solutions that will make you more productive and profitable.

eFandItrainingOn-Line Training

Program Highlights

  • Available 24 hours a day, 7 days a week
  • Provides first class training to your associates
  • Over 60 training segments for F&I management, personal motivation, and sales success
  • Sets your dealership apart from the competition
  • Helps your dealership continue co attract and retain top associates
  • Employees never need to leave the dealership

Program Benefits

  • Immediate access from any computer with an internet connection
  • Unlimited use by dealership personnel
  • Creates structure and consistency in training
  • Testing increases retention
  • Report center creates accountability
  • Printable course material

On-Site TrainingOn-Site Training

We recognize that training is essential for a dealer owner to mazimize their employees' potential to contribute profitably.

The business development managers at The Oak Group provide continuous on-site dealership support, including hiring and training, product training, F&I Sales training, sales production analyses, etc.

Program Highlights

  • Laws, rules, and regulations of the F&I office, including Regulation Z, Truth in Lending, Fair Credit Reporting Act, Equal Opportunity Act, Form 8300 Cash Reporting Act, etc.
  • Lender relations, credit bureaus, loan structuring-process-funding, etc.
  • Menu selling, sales techniques, objection handling, internet sales

F&I School (Classroom)Classroom Training

The curriculum of The Oak Group's F&I School has been carefully crafted to assist an F&I Manager and their department in maximizing profits in an ethical manner while promoting good will and maintaining high morale within the dealership.

Program Highlights

  • Laws, rules, and regulations of the F&I office, including Regulation Z, Truth in Lending, Fair Credit Reporting Act, Equal Opportunity Act, Form 8300 Cash Reporting Act, etc.
  • Lender relations, credit bureaus, loan structuring-process-funding, etc.
  • Menu selling, sales techniques, objection handling, internet sales

Contacts

The Oak Group
333 E. Butterfield Rd., Ste. 820
Lombard, IL 60148
Ph. (630) 833-9770 / 800-441-4228

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