F&I Training and Development

F&I Training and Development

From servicing, to training, to the products we represent, our commitment to our clients drives everything we do. This commitment is why we get to know your business and then recommend solutions that will make you more productive and profitable.

Online Training
  • Available 24 hours a day, 7 days a week
  • Provides first class training to your associates
  • Over 60 training segments for F&I management, personal motivation, and sales success
  • Sets your dealership apart from the competition
  • Helps your dealership continue to attract and retain top associates
  • Employees never need to leave the dealership
  • Immediate access from any computer with an internet connection
  • Unlimited use by dealership personnel
  • Creates structure and consistency in training
  • Testing increases retention
  • Report center creates accountability
  • Printable course material
On-Site Training

We recognize that training is essential for a dealer owner to mazimize their employees' potential to contribute profitably.

The business development managers at The Oak Group provide continuous on-site dealership support, including hiring and training, product training, F&I Sales training, sales production analyses, etc.

  • Laws, rules, and regulations of the F&I office, including Regulation Z, Truth in Lending, Fair Credit Reporting Act, Equal Opportunity Act, Form 8300 Cash Reporting Act, etc.
  • Lender relations, credit bureaus, loan structuring-process-funding, etc.
  • Menu selling, sales techniques, objection handling, internet sales
F&I School (Classroom)

The curriculum of The Oak Group's F&I School has been carefully crafted to assist an F&I Manager and their department in maximizing profits in an ethical manner while promoting good will and maintaining high morale within the dealership.

  • Laws, rules, and regulations of the F&I office, including Regulation Z, Truth in Lending, Fair Credit Reporting Act, Equal Opportunity Act, Form 8300 Cash Reporting Act, etc.
  • Lender relations, credit bureaus, loan structuring-process-funding, etc.
  • Menu selling, sales techniques, objection handling, internet sales
Services
Need Help ?
  • (630) 833-9770 / 800-441-4228
  • info@fandi.com
Request
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Get to know us better !

44

Years in Business

2330

Satisfied Clients

590

Certified Managers

Recent News

Creating a Service-Based Lead Generation Strategy That Works

Performance Admin
18

October

Here’s how to make the best use of an effective service-based lead generation strategy and prevent lost customers from falling through the cracks.

The post Creating a Service-Based Lead Generation Strategy That Works appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.

What is Service-Based Lead Generation?

Performance Admin
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October

The way of doing business at auto dealerships has changed. Traditional lead-generating strategies have given way to service-based lead generation.

The post What is Service-Based Lead Generation? appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.

Customer Retention Part 2: How to Develop a Customer Retention Strategy

Performance Admin
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September

The most effective way to increase sales and create growth is to cut down on customer churn — but first, you need to define a customer retention strategy.

The post Customer Retention Part 2: How to Develop a Customer Retention Strategy appeared first on Performance Administration Corp | Dealer-Owned Complimentary Maintenance Plans.